Privacy Policy

Welcome! Stock Yards Chicago ("Stock Yards") recognizes the importance of customer privacy and the need to protect information that users of our website ("Site") provide to us. This privacy policy ("Privacy Policy") explains our data collection practices and use for our online operations. Please read our complete Privacy Policy. Please review this page periodically, as we will occasionally update this Privacy Policy. We want you to be fully aware and confident of how your information is used on our Site because we appreciate the trust you have placed in us. By using our Site, you consent to the collection and use of your information by Stock Yards as stated below. This Privacy Policy is part of, and governed by, the Stock Yards' Terms of Use (which are available at this link). If you do not agree to the terms of our Privacy Policy or the Terms of Use, please do not use this website.

What Information Do We Collect?

Stock Yards may collect such personal information as your name, address, date of birth, phone number, email address and credit card information.

The Stock Yards Site contains links to other sites. Stock Yards does not endorse, approve, certify, or control these other web sites, and we do not guarantee the accuracy, completeness, efficacy, or timeliness of the information contained on these sites. Stock Yards is not responsible for the privacy practices or content of such web sites. Any information you provide to one of these other web sites will be governed by the privacy policy of that web site. We therefore strongly recommend that you refer to each web site’s privacy policy before giving out any personal information on their site.

Why Do We Collect It?

As an online retailer, Stock Yards needs to collect and store certain personal information from you when you place an order with us. In addition, our Site may offer other opportunities for you to provide personal information that we may use to give you a more personalized shopping experience, to share or send special promotions , to thank you for your business, to send catalogs , email notifications, and other product information and services to you, to make ordering and reordering easier for you and to notify you of important changes to the Site. We collect information in these areas: Shopper Login , & Shopping Basket , and Catalog Request s. If you would rather not receive this information, e-mail us at customerservice@stockyardspacking.com with an unsubscribe message in the subject line, or call Customer Service us at 1- 800-621-3687 or 312-525-8700, Monday-Friday from 8:15 am-4:45 pm CST, or you can send a fax to Customer Service fax us at 1-312-733-1746 or 1-888-883-9375.

How Do We Collect Information?

Stock Yards primarily collects information through the ordering process on our Site. Like most companies, we use "cookie" technology on our Site to track user trends and patterns to better understand our user base and improve the quality of our services. "Cookies" are pieces of information that a website sends to your computer while you are viewing the website, which may then be stored on your hard drive so we can recognize you when you return to our Site. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Be aware, however, that some parts of the Stock Yards' Site may not function properly if you refuse cookies. In order to make purchases on our Site, you must allow please adjust your computer settings to accept "cookies" if it asks. Computer "cookies" are safe , secure, and are simply the best way for us to offer you the most enjoyable , seamless and hassle-free online shopping environment experience.

Like many standard website servers, we use log files. This includes Internet Protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the website, track users' movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses etc. are tied to personally identifiable information to enable our web-based services.

How Does Stock Yards Protect Your Information?

When you place an order on our Site, it is placed through a secure server. This server encrypts all information you input before it is sent. For your protection, we do not store credit card information in our database. All visitors are required to re-enter credit card numbers each time they purchase from our online store. Stock Yards' Terms of Sale provide more information about the ordering process. Please review these Terms of Sale before placing an order with us.

Personal information submitted by you to our Site, or collected by Stock Yards as a result of your visit to our Site, may be used for internal purposes. We also use Freeportway, Dydacomp, and iPost, service providers, to help us gather and analyze information about our customers. The information we provide to them may include your name and mailing address or email address. If you prefer that we not share this information, please e-mail us or call Customer Service us at 1- 800-621-3687 or 312-525-8700 Monday-Friday from 8:15 am-4:45 pm CST , or you can fax us at 1-312-733-1746 or 1-888-883-9375.

Stock Yards will disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on Stock Yards; (b) protect and defend the rights or property of Stock Yards; or (c) act in urgent circumstances to protect the personal safety of users of this Site or the public.

By using our site, you consent to the collection and use of your information as stated above. Please review this page periodically for updates on our Privacy Policy. This Privacy Policy was posted on January 18, 2005 . We want you to be fully aware and confident of how your information is used on our site because we appreciate the trust you have placed in us.